Toyota Service Appointment Representatives

4780 Socialville Foster Road, Mason, Ohio 45040

About the Service Appointment Representative Position:

Do you have outstanding customer service skills and a friendly personality? Kings Toyota is seeking a full-time Customer Service Appointment Representative (SAR) for our Service Department Business Development Center. We handle all of the incoming service department phone calls and make outbound calls as well. As a Service Appointment Coordinator, your primary responsibility will be to efficiently schedule new / missed service appointments, scheduling customers for special order parts delivery, making follow-up calls, communicating with Service Advisors, and handling related admin duties.

Applicant must display a personable, professional image and great phone skills to serve our loyal customer base. Experience on the telephone or in setting business appointments is a plus, but not required. Applicant must have great listening skills, a can-do attitude, and be willing to learn and be creative with problem solving. Your excellent communication skills and attention to detail will be essential in delivering a positive experience for our customers!

2 Schedules Available:

- Monday through Wednesday and Saturday - 6:00 am to 1:00 pm.

- Monday through Thursday 10:30 am to 7:00 pm. Saturday 8:00 am to 4:00 pm.

Qualifications for the Job:

• Current or recent experience in a customer contact position
• General computer skills: training will be provided to work in CDK daily
• High school graduate
• Satisfactory employment references
• Pass background check

Perks & Benefits:

We have a comfortable, enjoyable workplace with great management support and benefits such as medical, dental, vision, paid time off, paid holidays, paid life insurance, 401(k) retirement plan, potential opportunity for future advancement across our company, employee discounts for employee purchases, vehicle service repairs, vehicle maintenance work, employee retention bonus, and more!

Qualified applicants should click to apply through our simple, online application process ASAP. For any questions please call (513) 683.5484 ext. 50101 for Carleesha Davis. You will like what we have to offer. We look forward to meeting you soon!

Must be 18 or older. Equal Opportunity Employer