SEVICE CONTRACT CLERK

Job Title: Service Contract Clerk
Location: 4780 Socialville Foster Road, Mason, Ohio 45040
Job Type: Full-Time / Part-Time

About Us:

Kenwood Dealer Group is a reputable and customer-focused automotive dealership dedicated to providing top-tier service to our clients. We are seeking a detail-oriented and organized Service Contract Clerk to join our accounting team and ensure the accurate processing of service contracts and warranty-related documentation.

Key Responsibilities:

• Review, process, and file service contracts and warranty paperwork accurately and efficiently.
• Verify data for completeness and compliance with dealership requirements.
• Maintain accurate records of all service contract transactions.
• Coordinate with finance, sales, and service departments to resolve discrepancies.
• Assist with warranty contract submission and follow-up for Kornerstone, Zurich, and non-manufacturer warranties, ensuring timely processing and resolution.
• Provide exceptional customer service by addressing inquiries related to service contracts.
• Maintain up-to-date knowledge of manufacturer programs and dealership policies.
• Prepare reports on contract processing status and related metrics.

Qualifications:

• High school diploma or equivalent; associate’s degree or relevant certification preferred.
• Previous experience in automotive administration, warranty processing, accounting or a related field is a plus.
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and dealership management software.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• High level of integrity and professionalism.

Benefits:

• Competitive salary.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) plan with company match.
• Training and career development opportunities.

How to Apply:
Interested candidates are encouraged to fill out our online application. For any questions, please contact Michele Loewenstine or Brooke Brokamp, Controllers, at 513.683.5484.